Privacy Policy
Effective Date: December 20, 2024
At Ranq, we take your privacy seriously. This Privacy Policy outlines how we collect, use, protect, and disclose your personal information when you use our website, mobile application, and other services (collectively, the "Services"). By accessing or using our Services, you agree to the terms outlined in this Privacy Policy.
Google API Disclosure
Ranq uses Google APIs to provide and improve our Local SEO services. Our application accesses specific Google user data to automate review management and ranking tracking.
Ranq's use and transfer to any other app of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.
Information we collect
We collect information that you provide directly to us, including when you create an account, connect your Google Business Profile, or communicate with our support team.
Account security
Creating an account may be required to access certain features of the Services. When you register, you must ensure that all information you provide is truthful, up-to-date, and complete. You are solely responsible for keeping your login details, including your username, password, and other security-related information, confidential. If you suspect any unauthorized access or misuse of your account, you must promptly inform us.
To access specific features of the Services, you may need to register an account. During registration, you must provide accurate, current, and complete information. It is your responsibility to safeguard your account credentials.
Implementation
We collect various types of personal information to provide, improve, and personalize our Services. The information we collect may include:
1. Personal Identification Information
- Name, email address, phone number, date of birth, and other contact details.
- Government-issued identification (e.g., Social Security number, passport, or driver's license number) to verify your identity.
2. Account Information
- Usernames, passwords, and security questions/answers associated with your account.
- Account preferences and settings, transaction history, and business details.
3. Google User Data
- Google Profile Information: We access your name, email address, and profile picture to personalize your Ranq account.
- Google Business Profile Data: We access your business locations, reviews, and insights to provide automated Local SEO services and review management.
Data retention and deletion
We retain your data for as long as your account is active. You can request the deletion of your account and all associated data at any time by contacting us at support@ranq.com.
If you have connected your Google account, you can also revoke Ranq's access via your Google Security Settings.
Changes to this privacy policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated Privacy Policy on our website, and the updated version will be effective as of the date indicated at the top of this page. We encourage you to review this Privacy Policy periodically for any changes.